welcome to w81.watchhousesale.com. these terms of service govern your use of our website and the purchase of our women’s apparel products. by accessing or using w81.watchhousesale.com, you agree to be bound by these terms.

1. general
   these terms constitute a legally binding agreement between you and Kin Ping Limited (“we”, “us”, or “our”). please read them carefully. if you do not agree with any part of these terms, you must not use our website.

2. returns and refunds
   we want you to be satisfied with your purchase. if you are not entirely happy with your order, we offer a 14-day return policy.

2.1 14-day right of return
you have the right to return any item purchased on w81.watchhousesale.com within 14 calendar days from the date you received your package. to be eligible for a return, the item must be unworn, unwashed, and in its original condition with all tags attached. we do not accept returns for items that show signs of wear, damage, or alteration by the customer.

2.2 initiating a return
to initiate a return, you must contact us at [email protected] within the 14-day period to obtain a return authorization and instructions. you are responsible for the cost and risk of return shipping. we recommend using a trackable shipping service.

3. refund processing time
   once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. if approved, your refund will be processed.

3.1 standard refund timeframe
please note that it may take at least 14 days for the refund to be fully processed and for the funds to appear in your original payment method. this timeframe includes the time it takes for your bank or credit card issuer to process the transaction.

3.2 paypal refunds
if you paid via paypal, your refund will also be initiated within a reasonable time after we approve the return. however, you acknowledge that due to paypal’s internal processes, it may take at least 14 days for the credited amount to be available in your paypal account. for customers in certain jurisdictions where local laws require a longer period, please be aware that paypal may hold the refunded amount for up to 30 days before it becomes available to you.

4. governing law
   these terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the hong kong special administrative region. any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of hong kong.

5. contact information
   questions about these terms of service should be sent to us at [email protected].

Kin Ping Limited